Join the Allenberry Family

Start Your Career with Us

Interested in beginning your hospitality, culinary, or operational career at a unique, family-owned resort in a secluded region of Pa.? Seize the chance to join our team at Allenberry Resort, where we value treating our employees like family members. Special opportunities to join our team, and shared purpose, are outlined below.

The Barn Restaurant at Allenberry Resort is seeking part-time and full-time dishwashers for evening shifts, weekdays and weekends.

Requirements

  • Must have reliable transportation.
  • Must have a motivated work ethic.
  • Must have physical ability to work on your feet throughout at eight-hour shift.
  • Must have ability to lift up to 50 pounds of equipment.

As an Equal Opportunity Employer, Allenberry Resort does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, domestic violence victim status, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or because of any other status or condition protected by applicable federal, state or local law. Click Here to find out more about Equal Employment Opportunity.

As a Guest Relations Ambassador, you’ll be responsible for the entirety of the guests’ experience. You’ll start by warmly greeting guests, checking them in and out of the property, and handling all of their luggage needs. You’ll also be responsible for preparing their rooms beforehand and keeping a trained eye on all other guest bookings and reservations. Lastly, you’ll communicate with the Housekeeping, Wait, and your Guest Relations staff on how to deliver the best customer experience over the course of their stay, and on which areas each team can improve on.

You’ll need to be a personable point of contact for property patrons, as well, and make sure certain guests (elderly guests, VIP guests, etc.) have a dedicated and personal set of services tailored to them. In addition to promoting and informing guests of all property services, amenities, and programs, you’ll also be acting as a de facto tour guide; recommending local spots to eat, sight-see, and shop. Lastly, you’ll gather and digest all customer feedback, and brainstorm ways to apply feedback to improve the guest experience.

Key Job Responsibilities:

  • Properly greet guests on arrival while overseeing all check-in and check-out procedures
  • Monitor all daily bookings, reservations, and financial transactions
  • Prepare all assigned rooms before guest check-in and organize all luggage collection and storage
  • Resolve all customer complaints, requests (in-room amenities), and concerns
  • Personalize service for disabled, elderly, young, or VIP guests
  • Coordinate and manage staff-guest communication to provide updates on guest service
  • Provide guests with thorough info about hotel services and dining options
  • Inform and recommend local dining, tourism, and shopping options to guests
  • Promote all property amenities, conveniences, and programs
  • Ensure your Guest Relations team is adhering to all standards and operating procedures
  • Provide regular reviews, progress reports, and task lists for you and your Guest Relations team
  • Communicate with Housekeeping and Wait Staff teams to provide best overall guest experience
  • Establish friendly relationships with property patrons and regulars
  • Review all avenues of guest feedback and suggest ways to improve the overall guest experience for the future

Required Qualifications:

  • Possess proven experience as a Guest Relations Ambassador, Hotel Manager, or similar role
  • Understand all relevant laws and best practices regarding Hotel or Property Management
  • Have previous hands-on experience with Property Management software
  • Be proficient in English and exhibit strong communication, listening, and customer service skills
  • Must be able to motivate a team to a high standard of service with strong leadership skills
  • Have a strong sense of professional responsibility and personal presentation
  • Exhibit quick multitasking and problem-solving skills

Preferred Qualifications:

  • Basic fluency or understanding of another language or other languages
  • Have earned a BSc in Hospitality Management, Tourism, Business Administration or related field

If having the responsibility of personally providing for guests and coordinating multiple teams to deliver the best guest experience appeals to you, then apply for our Guest Relations Manager position.

We are looking for a professional Housekeeper/Laundry attendant that will be responsible for attending to our facilities with integrity and attention to detail.

The position is crucial to the role of creating a clean and orderly environment for our guests.

Responsibilities

  • Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing
  • Ensuring all rooms are cared for and inspected according to standards
  • Ensure all laundry is done to our standard and per timeline given
  • Protecting equipment and making sure there are no inadequacies
  • Notify superiors on any damages, deficits and disturbances
  • Deal with reasonable complaints/requests with professionalism and patience
  • Check stocking levels of all consumables and replace when appropriate
  • Adhere strictly to rules regarding health and safety and be aware of any company-related practices

Requirements

  • Proven experience as a cleaner, housekeeper or laundry attendant
  • Ability to work with little supervision and maintain a high level of performance
  • Customer-oriented and friendly
  • Prioritization and time management skills
  • Working quickly without compromising quality
  • Knowledge of English language

High school degree
Job Type: Part-time

Required education:

High school or equivalent

The main responsibility for this position is to deliver food to guests in a friendly, professional & knowledgeable manner.

Key Requirements:

  • Experience in full service restaurant is desired
  • Ability to work well under pressure, be professional, efficient, detail-oriented, and courteous.
  • Solid communication skills
  • Flexible schedule
  • Task-driven individual

Responsibilities:

  • Knowledge of all the ingredient details of every dish on the menu
  • Delivering food to guest quickly and efficiently
  • Communicating clearly with the kitchen and front of house staff

Job Type: Part-time

Education:

  • High school or equivalent (Required)

Do you have a passion for people? Want to work in an exciting resort setting?

This position will have a primary focus of providing guests with an exceptional experience. The ideal candidate will be detail oriented and customer focused. The server will have a flexible schedule based on business needs and will be required to work nights and weekends. The goal of this position is to provide event guests with exceptional service.

Key Responsibilities:

  • Deliver Exceptional Customer Service
  • Team Collaboration
  • Ability to lift 25 lbs.

Desired Skills & Experience:

  • Ability to Work in a Fast-Paced Environment
  • Effective Communication
  • Passion, Energy, and Motivation
  • Detail Oriented
  • Reliable Transportation

Job Type: Part-time

Experience:

  • serving: 1 year (Required)

Education:

  • High school or equivalent (Required)

Do you have a passion for creating amazing drinks? Work with cutting edge ingredients?

This position will have a primary focus of providing guests with an exceptional experience. The ideal candidate will have experience making all of the current cocktails and the ability to use fresh ingredients to make signature cocktails. The Bartender will have a flexible schedule based on business needs and will be required to work nights and weekends. The goal of this position is to provide excellent customer service and beverages to guests.

Key Responsibilities:

  • Mix Cocktails According to Standard Recipes
  • Understand PLCB Rules and Regulations
  • Interact with Guests

Desired Skills & Experience

  • Ability to Work in Fast-Paced Environment
  • Effective Communication
  • Passion, Energy, and Motivation
  • Detail Oriented
  • Reliable Transportation
  • Valid Bar Certification (RAMP or TIPS)
  • 6 Months Bartending Experience

Job Type: Part-time

Experience:

  • bartender: 1 year (Required)

Do you have a passion for creating amazing food?

This position will be part of a culinary team that creates innovative, creative dinners for the guests of Allenberry Resort. The ideal candidate will have experience creating innovative cuisine and the ability to learn new things. This position will have a flexible schedule based on business needs and will be required to work nights and weekends.

Key Responsibilities:

  • Food Preparation, Plating and Presentation
  • Follow Food Safety Requirements
  • Kitchen Maintenance and Cleaning
  • Team Collaboration
  • Ability To Lift 25 Lbs.

Desired Skills & Experience:

  • 1 Year Cooking Experience
  • Passionate About Food and Customer Service
  • Ability to Work in Fast-Paced Environment
  • Detail Oriented
  • Reliable Transportation

Job Type: Part-time

Experience:

  • Cooking: 1 year (Required)

Primary role of the position is to ensure community activities, sales, planning and execution of events are a seamless process across the village. They will oversee the events calendar and determine top vendors to provide classes, training, and expos to the local residents at the Porches to create a unity between the Porches and Allenberry. They will also oversee the line level operation of all Allenberry events to ensure high standards of service are being executed.

  • Plan, coordinate, execute community activities for Porches residents as well as general public
  • Recruit local vendors to work with Allenberry to develop an ongoing activities program
  • Direct oversight of property activities and vendors to ensure high levels of guest satisfaction
  • Coordinate and control property activities calendar
  • Work with marketing team in redevelopment of resort activities displayed on the website
  • Redesign and maintain events page on Allenberry website
  • Responsible for overseeing all catered event space from event sales to event planning and event execution
  • Onboard, training, and grow all event associates- event planning manager, banquet servers, bartenders and housemen
  • Create event operations SOPs to deliver consistency and uphold exemplary service and standards
  • Determine operation supply par levels- linen, tables, flatware, glassware, serving equipment
  • Initial inventory of all event operations items- to continue on a quarterly basis moving forward
  • Assist in client relations and mentor event planning manager through tough client situations
  • Uphold high standards of service
  • Control and complete payroll for all event associates
  • Develop relationships with clients to form a repeat client
  • Grow corporate client base to increase weekday event revenue
  • Accountable to forecast monthly event revenue

Job Type: Full-time

Pay: $40,000.00 – $50,000.00 per year

Benefits:

  • Employee discount

Schedule:

  • Holidays
  • Monday to Friday
  • Weekends

Education:

  • Bachelor’s (Preferred)

Experience:

  • Operations management: 2 years (Required)
  • Event planning: 2 years (Required)

Work Location:

  • One location

Benefit Conditions:

  • Only full-time employees eligible

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Plastic shield at work stations
  • Temperature screenings
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place
Work Availability